Our mission is to enrich our development and engineering to bring the rewards of technology securely to everybody. Do It Right Computers facilitates a personal customer experience with hardware and software products that simplify your life. Whether your important files are stored on film from an antique camera you used for home movies or online in a datacenter’s cloud server for your business, we learn your needs and mitigate installation, maintenance, and management expense. Our honest, diligent, and safe approaches to lowering the cost of computers and all their services to our customers is something that every technology company should try to imitate. In the past, now, and as our lifecycle and sales continue to mature and grow, by consciously and positively impacting our planet through environmental sustainability and good employment practices, we take pride in having shared our profit and economic relief effort with people who need it the most.
We want to be a part of technology because it has helped increase the average lifespan of humans to almost 100 years old, helped close the inequality gaps around the world, helped people make better decisions, put services such as mobile devices and online shopping at our fingertips, improved our education systems, given us more control over our futures, and increased the standard of living and wealth for people worldwide.
Vision Statement
To do the right thing: Help the economy-by offering the highest quality products and services to people; rich, or poor, putting technology and knowledge into the right hands, in the most efficient ways possible.
Values Statement
1. Return for investors (including owners, and employees);
2. Savings;
3. Speed to customer, and timeliness of execution of tasks;
4. Helping the customer always be right;
5. and Security integrity.
100% Customer Satisfaction Guarantee
Our work is guaranteed to exceed your expectations, we back that statement up with a customer satisfaction guarantee: You are not charged if you are not satisfied. This guarantee should be made by every business. Companies who provide good customer service succeed, companies who mistreat their customers generate embarrassing online reviews. We have an obsessive interest in customer support. Our customers are always asked for honest feedback, especially negative feedback that helps us improve. We keep the process of submitting feedback as simple as possible.
Our customer processes are strictly monitored at Do It Right Computers. Each time a customer calls, emails, or visits our website we know what their experience is and how to properly handle each, so the processes are suited to customer preferences as much as possible. This is only one example of how we handle our communication processes. This and many more strictly monitored processes are how we keep customers satisfied.
Refund Policy
We now offer refunds in the form of credits, so every purchase is also guaranteed to be risk free in that regard. If you ever feel that you deserve a refund for a service or product we provided, we will offer you the same product or service at no cost, as a promotional credit.