Project Management

Even if a manager is good at understanding organizational strengths, values, and requirements… Even if you have open and seamless communication between everyone… You still need project management, to provide structure for employees and customers to bridge the gap. We also add value this way.

It is our responsibility to organize work tasks for stakeholders and staff, so they can have faith in us and so they can do great things after they leave Do It Right Computers. Everyone gains work-life balance, and a clear sense of system-imposed time management, to supplement each individual’s self-imposed time. Setting aside time for meetings to discuss work, instead of working constantly in an ad-hoc state means that jobs get executed, instead of skipped or forgotten. This improves the professionalism of work occurrences, and projects get completed with higher quality and customer satisfaction.

Managers can change subordinate-imposed time scheduled tasks, and help employees with tasks. Employees either recommend and implement solutions; take action and report results; or act, and report on their actions regularly. The project management process helps facilitate employees’ personal growth. Management of the interdependent relationships of budget constraints, scope, quality, and schedule; we allow for greater efficiency, speed, customer satisfaction, and lower costs, costs attributed to rework.

Each project has a project manager or a foreman who manages a portfolio or program of projects similar to your project. These individuals are skilled at development of plans, assigning human resources, performing risk assessments, defining units of work, and completing projects in their subportfolios to meet the needs of every client in unison, achieving benefits that would not be obtainable if the projects were managed separately.

Hardware and Software

Hardware

Hardware Service

2 products

Computer Repair

3 products

Time Constraints, Budget, Scope, and Quality Control

Goal (deliverable) 90%Comprehensive

Solution 90%Comprehensive

Human Resources 50%Comprehensive

Schedule 90%Comprehensive

Scope 90%Comprehensive

Risks 90%Comprehensive

For projects that require technicians on site; or require maintenance and construction-as in the case of an office building or retail store; we typically offer a linear, waterfall methodology process and sequential process development that is predictive. This means that as long as your requirements and critical factors of needs are clearly defined, we can accurately predict your solution costs, schedule, and risks.

Examples would be where a customer asks us to build a new computer, kiosk installations, or preventative maintenance at commercial buildings. Due to the relative ease of defining these types of projects, we can quickly ascertain whether or not the project is worthwhile, create a project charter, scope statement, and assign responsibilities to project tasks, sometimes in an automated fashion… Next, we implement communication channels, set up important document (artifact) and/or security reviews, determine solution design, and conduct a formally authorized contract or transaction. Finally, we plan goals, objectives, and deliverables in terms of manageable units of work; create time and cost estimates, and determine the resource requirements for each activity.

For your hardware and maintenance service needs, we offer the expertise of industry experts we work in cooperation with and staff. Ours are well trained in producing and verifying their work, change management, managing vendors, tracking and reporting results, updating reports, managing conflict, monitoring issues, performing quality assurance, monitoring the budget, and conducting meetings.

Software

Time Constraints, Budget, Scope, and Quality Control

Goal (deliverable) 70%Comprehensive

Solution 20%Comprehensive

Human Resources 50%Comprehensive

Schedule 33%Comprehensive

Scope 50%Comprehensive

Risks 75%Comprehensive

Software issues typically arise when a customer needs us to manage software for them for a period of time. The customer may know what their firm needs (e.g.; cyber security, an accounting program, or a cheap website), but they do not know what they want (i.e.; a corporate IT Security Policy, a custom built accounting program, or a landing page).

An example of this is when a customer asks us to be their Managed Service Provider (MSP). Many MSPs can provide a service level agreement (SLA), which outlines the response times for customer and tech support, for example, but does not go in detail about what the project will entail specifically. This is due to the fact that the project occurs during a contract period, in the future. They may have a list of regular updates or processes they follow, but they do not address the customer’s individual and changing needs.

We DO address all of your needs, by utilizing progressive stage development, which is incremental. Certain aspects of the project are not clearly defined, but they can be identified and planned for, at the beginning of the project. We still follow a sequential process of events, but allow the customer to proceed incrementally based on your demand and tolerance, for certain deliverables, and risk, to ensure success.

Software Development

For software development projects ranging from advanced website development up to general consumer-use software sold through mass retail distribution:

We create multiple iterations, based on:

Our adaptation to your needs,
feedback from the customer,
planning,
development,
and features to be added.

This allows us to learn and build your solution, while prioritizing adding new features you request on each iteration. These types of projects carry a number of risks that can’t be identified from the beginning, which need to be managed and responded to in a reactionary manner. We also encourage changes to the scope of the project, based on new learned needs of each iteration, so the scope is highly nebulous.

An example of this is when a customer asks us to act as an IT consultant for their business, which entails building a proper website, implementing marketing research, traveling to their business and working with their employees. We develop the website with information collected by our consultants, the business’ resources. This could take as little as a few weeks or months, and it could take place over a contract period of many years as well.

Time Constraints, Budget, Scope, and Quality Control

Goal (deliverable) 20%Comprehensive

Solution 20%Comprehensive

Human Resources 60%Comprehensive

Schedule 45%Comprehensive

Scope 50%Comprehensive

Risks 45%Comprehensive

Agile Development

Two flow charts, to our explain our processes for software development projects.

Exploratory Development

For projects that do not have the luxury of time required to complete these types of projects, there is another form of agile development called Extreme Programming (XP). This allows even small teams who are in a rush to release quality software, by developing new code twice a day or more, which creates an excess amount of feedback to make up for the lack of time. This can also be done quarterly. This type of work is typically the most risky and least predictable, and only used when customers are doing research and development for new software products they’re creating.

Examples:

A customer wants to explore the idea of creating a mobile app for restaurants to use around the world.
A customer can only afford a small development project and wants to explore the idea of creating their own computer software.
A customer is working on a revolutionary discovery and wants to use software as an exploratory measure to demonstrate or prove it.